How do we collect your data?

We collect data and process data when you:

• Register for events, subscribe to newsletters or make a purchase.
• Voluntarily complete a survey or provide feedback on any of our message boards or via email.
• Voluntarily complete a crowdsourcing form.
• Use our App.

How we use the data collected

We use the personal data that we collect to communicate with you, deliver what you request, improve our service, and to present other information and business offers that may be of interest.

How we protect your information

We take appropriate technical and organizational measures to prevent loss, unauthorized access, misuse, modification or disclosure of information under our control. This may include the use of encryption, access controls and other forms of security to ensure that your data is protected. We require all parties including our staff and third-parties processing data on our behalf to comply with relevant policies and guidelines to ensure that information is protected in use, when stored and during transmission.

Where we store your information

All Personal Information you provide to us is stored on our secure servers as well as secure physical locations and cloud infrastructure (where applicable) for the purposes of providing seamless services to you and to ensure business continuity. Whenever your information is transferred to other locations, Rigo Finance will take all necessary steps to ensure that your data is handled securely and in accordance with this privacy policy.

How long we store your information

We retain your data for as long as is necessary for the purpose(s) that it was collected. Storage of your data is also determined by legal, regulatory, administrative or operational requirements. We only retain information that allows us to comply with legal and regulatory requests for certain data, meet business and audit requirements, respond to complaints and queries, or address disputes or claims that may arise. Data which is not retained is securely destroyed when it is identified that is no longer needed for the purposes for which it was collected.

Transfer of Data outside Nigeria

We utilize the appropriate data transfer mechanism or its relevant exceptions to transfer data beyond the borders of Nigeria. Prior to any such transfer, we diligently establish suitable safeguards, ensuring that the recipient of personal data adheres to legal frameworks, binding corporate rules, contractual clauses, codes of conduct, or certification mechanisms that guarantee an adequate level of protection for personal data. These measures are aligned with the provisions outlined in the Nigeria Data Protection Regulation (NDPA), 2023.

Policy Update

This policy may be revised to reflect the legal, regulatory and operating environment and such revised versions will automatically become applicable to you. We will post any revisions we make to our Privacy Policy on this page and such revised policy becomes effective as at the time it is posted.